What cybercrime looks like for Duluth businesses
Georgians filed 25,936 complaints with the FBI's Internet Crime Complaint Center in 2025 and reported losses of about $534.6 million. That put the state tenth for complaints and ninth for losses. Nationally, business email compromise caused more than $3 billion in reported losses the same year. The usual pattern is simple. A criminal gets into one mailbox, reads the conversations for a while, then sends a believable message asking for a payment to new bank details.
Risks that follow the local business mix
- Wholesale and import firms pay suppliers by wire, often overseas and often against an emailed invoice. Changed bank details are the most dangerous message they receive.
- Businesses with partners in Korea see genuine email and sign-ins from abroad, sometimes in the middle of the night. That makes a forged message harder to spot, and it means a blunt rule blocking all foreign sign-ins needs careful exceptions.
- Medical and dental offices hold patient records covered by HIPAA. A stolen laptop or an exposed mailbox can mean notifying patients.
- Restaurants and shops along Pleasant Hill Road and Satellite Boulevard often run point-of-sale terminals, guest Wi-Fi and cameras on one small network until someone separates them.
- Accounting and law firms hold tax returns and confidential files and see more phishing around filing deadlines.
Our security layers
- MFA on mailboxes, VPN and every privileged login, with phone-app prompts preferred over SMS codes.
- Sign-in rules that check location and device. A manager visiting Seoul can be allowed for set dates, while sign-ins from unexpected countries are refused.
- Email protection that filters phishing and lookalike domains, labels messages from outside the company and gives staff a one-click way to report anything odd.
- Endpoint detection and response on every PC and server, with alerts reviewed and acted on by people.
- Patching on a schedule, including browsers and PDF readers.
- Network separation that keeps visitor Wi-Fi, security cameras, payment terminals and warehouse gear walled off from accounting data and shared folders.
- Short staff training with test phishing emails. Several training platforms offer lessons in Korean; if that matters to your staff, we factor it into the choice.
- Account cleanup: departed staff removed, shared logins replaced with a password manager and admin rights kept to a few people.
When something gets through
When an account is hijacked or malware lands on a computer, we lock the account or isolate the machine, check what was accessed, clean up and restore. We look for forwarding rules and other changes an attacker may have left behind. Then we help you work out who needs to be told: your bank, your insurer, and in some cases customers or patients. A short incident plan written ahead of time makes those first hours far calmer.
Cyber insurance questionnaires
Cyber insurance applications now ask detailed questions about MFA, endpoint protection, backups and training. An answer that turns out to be wrong can cause trouble when you file a claim. We help you answer accurately and close the gaps before renewal. Clinics get the access controls, encryption, logging and backups HIPAA expects, written up so they slot into your own risk analysis.
How we start
A security review covers your Microsoft 365 settings, sign-in history, devices, firewall, backups and admin accounts. The findings come back as a brief, jargon-free list ordered by danger. High-value changes like enforcing MFA and disabling legacy authentication usually land within two weeks.
After that, the work is steady rather than dramatic. We review alerts daily, check sign-in activity and admin accounts each month, and bring a short security update to every quarterly meeting. When a new scam starts circulating among Gwinnett businesses, or a widely used application needs an urgent fix, we deal with it and tell you what we did.
Questions about cybersecurity
We're a small company. Would anyone really target us?
Yes. Most attacks are automated and aimed at whoever is easiest to get into, regardless of size. Small firms that pay suppliers by wire are especially attractive.
Can you block overseas sign-ins without locking out our owner when they travel?
Yes. Conditional access rules can allow named people from named countries for set dates and block the rest. We adjust them when travel plans change.
